We develop applications for voice user interfaces.
Life will change again when interaction with technology is no longer limited by screens but by voice.
We are a voice agency that specializes in the development of applications for voice user interfaces.
We implement your voice application for your desired platforms.
If you need advice on a voice project please get in touch and we will be happy to assist.
Development for Amazon Echo / Echo Show
Development for Cortana virtual assistant
Development for Google Assistant / Home
A voice service, sometimes referred to as a voice bot or skill or app, is a service available through a voice assistant such as Google Assistant or Amazon Alexa. Users can connect with the service by “Invoking" it using a keyword allocated to the company’s service. For example, saying ‘OK Google.. talk to Netflix would then “invoke" Netflix voice service.
The current voice platforms are:
- Amazon Alexa
- Google Assistant
- Apple Siri
- Microsoft Cortana
- Samsung Bixby
- Kakao in South Korea
- Naver Clova in South Korea
- Tmall Genie in China.
Voice assistants are generally available as a stand-alone device, like an Amazon Echo, Google Home device, Apple (Siri) on Home Pod, Microsoft (Cortana) on Harman Kardon’s, or available in software – such as a mobile phone (Siri on Apple devices, Google Assistant on Android devices) or on an operating system (Microsoft Cortana).
At the end of 2017 Amazon & Google have the most voice-only devices on the market.
Amazon have a developer program where you register the details of your skill, including publishing information, the invocation name (i.e. your product name) and certain commands to interact with your service. The skill can be tested on real devices, in the developer portal or using an online simulator such as echois.io or vuix.io. Once ready the skill is submitted to Amazon for testing (2 to 10 days) and if approved launched in the Alexa Skill Store. Take a look at VUIX.IO (our tool). Vuix allow to create rapid interactive prototypes for voice applications on Amazon Alexa and Google Home. In minutes. Without Coding.
Google call their voice services “Apps" and technically these are referred to as Google Actions. Google have an action console where companies can register their invocation names, publishing information and certain commands to interact with the service. The app can be tested on real devices – such as an Android phone or Google Home device. Once ready, the skill is submitted to Google for testing (2 to 10 days) and if approved launched in the Google Assistant Directory. Take a look at VUIX.IO (our tool). Vuix allow to create rapid interactive prototypes for voice applications on Amazon Alexa and Google Home. In minutes. Without Coding.
Reviews are critical to getting more usage on your voice service and, similar to what apps on the Appstore & Google Play do, many services prompt users to leave positive feedback. Be careful though! Prompt too often and users are known to give poor ratings. It is very important that the first effort for a voice service is of a high quality standard. If a service has too many 1-star reviews it will be very difficult to increase later.
It may be tempting to just register your company’s name as the invocation phrase but you need to make sure that the voice assistant’s translate what the user says 1:1 with the name. So if your company name is “Websyte", if a user says “Alexa, open websyte" Alexa will hear “website". So you need to be conscious of the phonetic sound of your company name and not the spelling. All voice platforms work in a similar way.
A simple way on Amazon is to just say “Alexa, Mike says " and listen to what Alexa says back. This is a simple way to determine how Alexa is understanding you. Later you can use the development tools to see more information.
On Google, a simple and quick way to test is to use your voice to search Google for your invocation name. Does Google understand you correctly? Does it combine words together into one? You can also “speak" your invocation in the Google Actions console.
First and foremost, the best thing you can do to increase usage is incrementally improve the quality of you service over time and obtain more 5-star reviews . A higher ranking increases the positioning of your service, so more users can discover it. You can also record ‘failed’ requests. These are words recorded by your service that didn’t result in an action. These can be added later as an alias to existing commands.
Amazon allow up to 30 keywords for each skill. Make sure to use the full 30 and use words related to what your customers will be searching for. There are around 20,000 skills in the Alexa store so search has become very important for discovery. Search can be sorted by Featured / Avg. Customer Review / Newest Arrivals and the default search is generally “Featured". The “Featured" appears to have some additional unknown metric whereas the other 2 are based on Highest Rating & Most Recent.
VUIX puts the power of voice-first tech in the hands of everyone, empowering people of all skill levels to design dynamic VUIs, easily and cost-effectively. The easy-to-use visual interface let prototype voice apps that talk on Amazon Alexa or Google Home devices. No need to code or deploy anything.
VUIX enables you to create your own voice application without any coding knowledge. The Voice Builder offers a set of predefined templates optimized for voice UX. These templates provide editors with an easy-to-use interface for creating attractive voice applications on platforms like Alexa: All that is required is to populate the templates with engaging content.
The VUIX Voice Hosting removes all the effort and knowledge required for hosting your own voice application. All that is required is for you to follow an easy and guided process and we will take care of the server infrastructure necessary for hosting your voice application.