RETAIL INDUSTRY

Chatbots increase sales providing personalized product recommendations

Chatbots for retail provide many benefits for both customers and businesses. For customers, the benefits of ecommerce chatbots are obvious. They can quickly get support when an issue arises, browse items or seek inspiration or get updates on purchases. Some shopping chatbots might even allow users to make payments and get personalized deals without leaving the messaging platform, making themselves even more useful to customers.
UlaŌlah – as typically all retailers – has got large catalogs that can be difficult to navigate. Filters and search tools can be a rather clumsy solution. Our Chatbots come close to replicating the experience of a physical store, where you’d be able to tell the shop assistant what you’re looking for and they’ll take you there before ringing up your selections and checking you out. Product carousels and pop out to the web to pay for a purchase With Facebook Messenger bots you can create custom ad hoc cards or custom carousels that already have the call to action on the purchase, including the price. With just one click on the button, the user lands in the PayPal payment page, where he can choose whether to pay by credit card or with his PayPal user. For customer service, chatbots can be programmed with answers to frequently asked questions, providing front-line support for simple queries and the ability to hand customers on a real customer service representative.

img
Case Details

Boost customer engagement

Product carousels and pop out to the web to pay for a purchase With Facebook Messenger bots (or other messaging platform) you can create custom ad hoc cards or custom carousels that already have the call to action on the purchase, including the price. With just one click on the button, the user lands in the PayPal payment page, where he can choose whether to pay by credit card or with his PayPal user. For customer service, chatbots can be programmed with answers to frequently asked questions, providing front-line support for simple queries and the ability to hand customers on a real customer service representative.

NATIVE PAYMENTS

Customers can purchase clothing products directly within Messenger.

CUSTOMERS SUPPORT

Any customer support inquiries push automatically a ticket to your email/CRM system.

Send a Message